Every student in the Medical Billing & Coding certificate program must possess the physical, mental, and emotional capabilities required to successfully complete the program and gain employment in the field.
Technical Standards
The prospective Medical Billing & Coding student must be able to:
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Sit at a desk for 80%-90% of worktime.
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Read text from printed material or a computer screen.
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Use a keyboard and type effectively for long periods of time.
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Perform basic mathematical computations.
The prospective Medical Billing & Coding student must:
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Possess the proper motor skills to use standard office equipment.
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Be competent using MS Office, particularly Word and Excel.
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Possess good interpersonal skills to interact with patients, family members, and medical staff.
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Possess detailed oriented skills.
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Be capable of using a phone for long periods of time.
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Possess analytical and critical thinking skills.
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Be courteous, polite, and professional.
Health Standards
The prospective Medical Billing & Coding student must:
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Consistently demonstrate emotional, mental, and physical health.
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Possess adequate hearing in order to communicate with patients, family members, and medical staff.
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Be able to handle stressful situations related to billing and insurance.
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Be emotionally capable of working with patients and performing all job tasks safely.
Communication Standards
The prospective Medical Billing & Coding student must demonstrate effective communication skills in order to:
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Communicate clearly in English with patients, family members, and medical staff.
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Elicit accurate information from patients, family members, and medical staff.
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Utilize professional medical terms when documenting a patient’s electronic health record.